Shipping policy

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping rates are calculated at checkout. We ship orders via FedEx, UPS, and USPS. At checkout, you will be required to choose a shipping method, and your shipping charges will automatically be calculated and added to your order. Contact us if alternative shipping methods are required or for special handling instructions. Goods are shipped FOB Origin. Delivery to the carrier constitutes delivery to the customer and we cannot be responsible for delays in shipping or delivery. UPS will not deliver to a PO Box address.

Free shipping

Kirby Morgan helmets are the only products that qualify for free shipping at this time. Free shipping items will ship complete at one time. Orders will ship ground service via FedEx, UPS, or USPS. DECA Diving reserves the right to choose between these three carriers. Only shipments to the contiguous 48 states qualifies for free shipping.

Returned items that were sent by Free Shipping will be refunded or credited, less the original shipping charges.

We reserve the right to cancel the Free Shipping promotion at any time. The Free Shipping promo applies to retail customers who order online.

International Orders

DECA Diving ships worldwide including to APO/FPO addresses.

International Shipments: The recipient of the package is responsible for all duties, taxes, and brokerage fees. Duties and taxes and brokerage fees are not included in the price of the items or the shipping and handling fee we charge. Please check with your local agency to determine what these additional costs will be prior to making a purchase.

DECA Diving advises international customers to choose either FedEx or UPS. While USPS is a more affordable shipping option, we warn that lost packages are harder and take longer to track. We do not recommend USPS for international packages.

DECA Diving has no control over the delivery once the shipment leaves our warehouse. Late or undelivered packages are the responsibility of the shipping company and beyond our control.

Delivery Policy

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you with estimated lead times.

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 3 business days of the date of your order. Business day means Monday to Friday, except holidays. Please note we do not ship on Saturdays or Sundays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. Please consult tracking number(s) for up to date information.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

Order Verification

All orders are subject to verification by DECA Diving. Due to the high occurrence of online credit card fraud, DECA Diving uses a third party program called SignifyD. In some cases, SignifyD will require additional verification. Providing the necessary information will speed the delivery process.